Title
Mitatech AssureHire Background Check/Social Media Search/Criminal and MVR Monitoring Service
History
Background screening is an essential part of the pre-employment process for all individuals offered employment with the Village of Orland Park. Currently, these screenings are performed through a tedious, manual process that includes a criminal search within the Illinois State Police (ILSP) database, fingerprinting, a sexual predator/child injury search, and education and employment verification. Although manually screening potential employees can be effective, additional screening initiatives have been proven to provide employers with enhanced clarity during and after the hiring process.
For example, social media is widely used today, and running a search of publicly accessible social media platforms can offer an otherwise unknown glimpse into an individual’s character, demeanor, and overall personality. Motor Vehicle Reporting (MVR) is essential for mitigating the Village’s risk associated with employees who operate Village-owned vehicles, whether in a CDL or non-CDL capacity, while performing their duties. Post-hire criminal monitoring allows the Village to be informed of any arrests or incarcerations involving those entrusted to provide services and care within the community. Each of these additions will help the Village prevent unnecessary exposure, mitigate risk, and address downstream safety and compliance concerns, while also ensuring that intervention or adverse action can be taken in real time.
Another benefit of enlisting a background screening firm is the significant reduction in manual effort required by staff, allowing them to dedicate more time to higher-level priorities and day-to-day service needs. Human Resources staff regularly spend multiple hours per week, especially during peak recruitment periods, performing manual background screenings. On multiple occasions, the Police Investigations Division has also been enlisted to assist with certain professional positions that require more thorough, additional screening (e.g., credit checks, federal database searches, address searches).
AccuSource, Accurate, Mitratech AssureHire, HireHonest, Sterling Check, and Verified First were all contacted and provided demonstrations of their ability to meet the Village’s needs. After thoroughly vetting their resources, verification capabilities, accreditations, available packages, secure networks, mobile access, compliance with federal and state laws, references, and pricing, Mitratech AssureHire stood out as a U.S.-based leader. Mitratech AssureHire is utilized by hundreds of small and large businesses (1,000+ employees), including government entities, and completes most background checks within 72 hours of submission. The company provided three municipal references (in OH, FL, and CO) who expressed strong satisfaction with the services delivered over the past several years.
Mitratech AssureHire’s services include education verification, employment verification, credit checks (as needed), local/state/national criminal searches, sexual predator searches, Social Security number verification, seven-year address searches, social media searches with reporting, and post-hire monthly MVR and criminal monitoring.
Financial Impact
Based on the 2022-2025 recruitment and existing staff numbers, we request approval to sign an agreement with Mitratech AssureHire effective January 1, 2026, and to add a line item to Personnel Procurement Services within the upcoming 2026 budget year in the amount of $35,000 to cover all included services for pre-hire background screenings and post-hire monthly MVR and criminal monitoring.
Recommended Action/Motion
I move to approve and authorize the execution of a Professional Services Agreement with Mitratech AssureHire dated January 1, 2026 to provide pre-hire background checks, and post-hire Motor Vehicle Reporting and Criminal Monitoring services through calendar year 2026, and authorize and approve the creation of a line item under Personnel Procurement Services in the amount of $35,000.00 to cover all services provided within the agreement for calendar year 2026;
AND
Authorize the Village Manager to execute all related documents subject to Village Attorney review.