Title
Building High Performance Organizations Training
History
Last July, as part of the strategic planning review, the Village Board adopted “High Performing Organization” (HPO) as a fourth pillar in its strategic plan. The key objectives related to HPO are defined as simultaneously delivering appropriate product and service quality with excellent execution quality, outstanding customer value, and sound financial performance. It also entails embracing a culture of learning, respect, leadership at all levels, and continuous improvement. This commitment ensures that we can invest in the human knowledge, skills, and abilities as well as the technology tools to transform how we approach our work.
An effective way to introduce and operationalize this strategic goal to our executive staff and other employees is to host a three-day HPO seminar in Orland Park. The training will be provided by the Commonwealth Centers for High-Performance Organizations (CCHPO), a management consulting network focused on improving organizational performance and managing large scale organizational change in the public and private sectors. Areas of consulting emphasis for the CCCHPO are large-scale organizational change, and development of high-performance executive leadership teams.
A key assumption of the HPO model and change process is that participants must gain the theory/practice-based ‘profound knowledge’ and skills to diagnose their own organizations in order to begin identifying opportunities for introducing positive change. Through the seminar, participants will understand the key factors that determine whether an organization is making appropriate progress in improving its performance. Then participants are expected to learn about and apply potent change levers to initiate the appropriate improvement efforts. The seminar will accomplish the following:
• The overview of the HPO model, with enough interactive exercises to generate the involvement of the participants in a be...
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