Title
SunGard HTE Software Annual Maintenance - Expenditure Approval
History
The MIS Division has included $76,323 in the FY 2010 budget for SunGard H.T.E. software maintenance and support. Maintenance includes software updates at least twice per year and 24 hour per day, 7 day per week technical support. SunGard has expanded customer support to include email product support and the use of the Internet to submit support problems and search the solutions database. SunGard also provides remote support capability which enables an application specialist to communicate directly with our system to resolve a problem or issue quickly.
On February 8, 2010, this item was reviewed and approved by the Finance Committee and referred to the Board for approval.
Financial Impact
The amount for this expenditure is $72,750.80; which is $3,572 under the budget estimate. SunGard has not increased their maintenance fees from last fiscal year.
Recommended Action/Motion
I move to approval of the SunGard HTE maintenance expenditure in an amount not to exceed $72,750.80.