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File #: 2013-0072    Version: Name: Community Business Survey
Type: MOTION Status: PASSED
File created: 1/29/2013 In control: Board of Trustees
On agenda: 5/6/2013 Final action: 8/5/2013
Title: Community Business Survey
Attachments: 1. Business Survey Timeline and Cost Estimate, 2. Business Survey, 3. Contract - National Research Center
Title
Community Business Survey
History
Since staff last brought this item to committee on February 4, 2013, the village has had conversations with the National Research Center (NRC); the City of Novi, Michigan; and the Orland Park Area Chamber of Commerce.

Through discussions with NRC and the City of Novi, it was determined that because the survey is new and in order to get the best comparable "benchmark" results, it would be best to wait until early fall to conduct the survey, when the City of Novi could also conduct their survey. Given both communities' similarities, benchmark data will be more meaningful and will control for seasonal impacts by conducting them in the same time frame.

The Village is working with the Orland Park Area Chamber of Commerce to determine how the Chamber can assist with this project.

The anticipated cost of this survey will be $20,700.

FEBRUARY 4, 2013:

On September 19, 2011, the Board of Trustees approved staff making preparations to conduct a community-wide survey. The Village launched its first community-wide survey in January, 2012. The results were analyzed and on Monday, May 7, 2012 representatives from the National Research Center presented the findings to the Board of Trustees.

As was previously discussed, the survey enabled the Village to actively seek residents’ input. Information being sought included but was not limited to community quality, community design, recreation & wellness, civic engagement, environmental sustainability, community inclusiveness, public safety, and public trust. This was the first phase of a community-wide survey effort.

The second phase is to utilize the findings of the Phase-I survey to further evaluate specific community attitudes or concerns across service lines.

Phase II is to follow up on more of the specifics of the community-wide survey. The National Citizen Survey (NCS) noted that economic development was identified as an opportunity for potential improvement. To achie...

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