Title
Cook County Memorandum of Agreement - Everbridge Mass Notification
History
Currently, the Village utilizes CodeRed as its high-speed voice communication service for emergency notifications. The annual cost for the CodeRed service is $24,255.00. Village Staff recommends transitioning from CodeRed to Everbridge for mass notification. Everbridge, a leader in unified critical communications, will be utilized to keep the Orland Park community safe and informed with quick and reliable emergency notifications and public service announcements. The Cook County Department of Emergency Management and Regional Security has purchased Everbridge Mass Notification for each municipality in Cook County to use, for free. As part of the attached Memorandum of Agreement, the Village will get two systems, one for public notifications and one for internal notifications for all Orland Park employees. The Village will transition to Everbridge in 2026, marketing it as “OP ALERTS”, in order to enhance communications during emergencies, critical events, public advisories, and general news from the Village.
A workgroup consisting of the Police Department, Information Technology, Communications and Marketing, the Village Manager’s Office, and the Mayor’s Office will expedite the transition to Everbridge considering the recent cyber-attack on the OnSolve CodeRED platform. The incident forced Crisis24, the provider behind CodeRED, to shut down its legacy environment and rebuild the system in a new, isolated infrastructure. The attack damaged the older platform, which supported alerts for weather events, public safety threats, and other urgent situations. Crisis24 says the breach affected only the CodeRED environment. While the investigation confirmed that data was stolen, the company reported no evidence that the information had been posted online.
Financial Impact
None. Everbridge is being made available at no cost to the Village through the Cook County Department of Emerge...
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