Title
Custodial Services Contract Renewal Rejection
History
In September 2011 Perfect Cleaning Service, Inc (PCS) submitted the lowest cost proposal for cleaning services for the Village and were subsequently awarded the contract. At that time, references had been checked and PCS received excellent reviews from similar organizations with similar facilities. Their proposal reflected a savings of approximately $35,000.00 a year to the Village over our previous vendor. The current agreement duration is for one year with options to renew at the option of the Village in years two and three. Prices are to remain constant for the entire contract.
After a year of service, PCS has not been able to consistently meet the contract terms satisfactorily. Staff met with PCS managment on August 7, 2012 to discuss the identified deficiencies in the service received. The company was provided two (2) weeks to correct the issues and inconsistencies in each building. There was only a very short-term improvement. Building Maintenance staff has repeatedly contacted PCS management regarding concerns and are now conducting a weekly walk-thru with PCS pointing out areas that haven't been cleaned per contract terms. Staff recommends that we not renew their contract for the 2013 and 2014 contract years (January 1 - December 31).
Due to the immediate need for cleaning, staff recommends entering into a contract with the Village’s previous custodial service provider, Total Building Services (TBS). This firm provided cleaning services to the Village from 2005 - 2011 and performed well. TBS has agreed to reduce their original quote by 5% which would provide services at an increase of about $1,428 per month equating to $17,139 annually. This contract is very large as it covers all facilities including the Police Department and Sportsplex which require 24 hour cleaning.
On November 5, 2012, this item was reviewed and approved by the Parks & Recreation Committee and referred to the Vill...
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