Title
Commuter Parking System Software Upgrade
History
The Village of Orland Park has utilized Passport parking technology since 2007 to support parking operations at its commuter parking facilities. The Village originally purchased fourteen (14) Parking Fare Terminals from Total Parking Solutions, Inc. (TPS) for its three Metra commuter parking lots. Commuters have had the option of purchasing monthly permits or paying for daily parking through the parking fare terminals or the Passport Parking mobile application. As part of the Village's ongoing efforts to modernize its parking operations, staff recommends replacing and upgrading the existing parking kiosks, payment processing system, permit management platform, and license plate recognition equipment.
Through the Passport mobile application, commuters may pay for daily parking by credit or debit card from their smartphone, including after boarding the train. This provides an additional payment option when a commuter is unable to complete payment at a parking terminal prior to departure.
On June 1, 2016, the Village entered into a Software License and Service Agreement with Passport Labs, Inc. Passport has since updated its Terms and Conditions and enhanced its mobile parking experience. The upgraded platform will include a "Text to Park" guest checkout feature, allowing parkers to text a designated code and pay for parking without creating a Passport account or downloading the mobile application.
Staff recommends continuing with Passport Labs, Inc. and upgrading the Village's existing parking infrastructure to Passport's current platform. The proposed solution includes Passport's Digital Permits for Parking platform, payment processing services, and two (2) mobile License Plate Recognition (mLPR) units. The Village would also transition from the existing Worldpay application to Passport's payment platform.
As part of the parking program transition, the Village anticipates moving from pay-by-space to pay-...
Click here for full text