Title
Commuter Lot Parking Kiosks: Equipment & Continued Maintenance
History
In 2007, the Village purchased 14 parking fare terminals from Total Parking Solutions, LLC (TPS) for its three Metra commuter parking lots. The Village's existing terminals are supported through separate service and maintenance and Flowbird WebOffice monitoring agreements. Staff recommends replacing the existing 14 terminals with 9 new Flowbird CWT S4 Plus touchscreen terminals to replace aging equipment and maintain payment options for commuters. Considering the added new features such as the mobile app, online payment option, and speed of the new kiosks, we will reduce the 14 machines down to having only three kiosks at each Metra station.
TPS submitted a September 16, 2026, proposal for nine terminals, including coin, bill, and card payment capability, tap-to-pay readers, installation, mounting, and activation. The proposal includes shipping and a one-year parts and service warranty. Delivery is typically eight to twelve weeks after an order is placed.
The proposed service and maintenance agreement provides quarterly preventive inspections, service calls, and replacement parts, subject to the stated exclusion for main batteries after five years. The proposed Flowbird WebOffice agreement provides wireless connectivity, remote monitoring, alarm reporting, and technical support. Both agreements cover January 1, 2027, through December 31, 2029, with up to two additional one-year terms by mutual agreement. Service and maintenance are provided at no charge in 2027; WebOffice monitoring is $8,640 per year during the initial term.
Financial Impact
The purchase and installation cost is $111,600: $100,800 for nine terminals, $7,650 for nine tap-to-pay readers, and $3,150 for installation, mounting, and activation. The proposal calls for 50% payment upon order ($55,800), with the remaining $55,800 due upon completion of installation.
Service and maintenance totals $27,738 for the initi...
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