Title
Training and Development for Village Employees
History
In 2015, as part of the Village’s strategic plan, the Village Board emphasized utilizing technology as a platform for delivering exceptional services and organizational improvement. As such, the Board adopted “High Performing Organization” (HPO) as a fourth pillar in its strategic plan. The key objectives related to HPO are: increased automation of village services (job applications, permits, etc.) and improvement of “internal/external facing” functions, as well as, using technology and business process improvement as the platform for achieving this goal. It also entails embracing a culture of learning, respect, leadership at all levels, and continuous improvement. This ensures that the Village invests in human knowledge, skills, and abilities as well as the technology tools to transform how employees approach their work.
An effective way to introduce and operationalize this strategic goal is to host various workforce development training sessions. The proposed training will be provided by Paul Glover Coaching, a workforce development consulting firm focused on improving organizational performance with extensive knowledge of current workplace issues in the area of human resources and labor relations.
Paul Glover, a labor leader until 1992 and a practicing labor/employment law attorney until 1995, founded the Management Consulting firm of Glover & Associates in 1992. Paul has conducted effective presentations, workshops, and seminars on diversity, conflict resolution, negotiations, communications, organizational ethics, and other workplace and employee related issues, all of which focus on achieving measurable improvement in the workplace. Paul has a Bachelor of Arts in English from DePaul University, a Masters in Labor Law from Chicago Kent Law School, and a Juris Doctorate from DePaul University College of Law. Mr. Glover is also the author of WorkQuake™, a book dedicated to those in the work environment who seek not only to survive, but also to thrive in the Information Economy.
In 2016, the Village engaged the Paul Glover group to conduct a Myer's Briggs Assessment Program for key leadership positions. Areas of consulting emphasis for the Paul Glover group are organizational consulting for municipalities, park districts and manufacturing companies and development of high performance executive leadership teams (see attached proposal).
The proposed fee is $13,500 and will cover the following:
1. A Leadership Workshop with the Orland Park Staff
2. Focus Groups and Trust Workshop with the Public Works Department.
3. A Myers Briggs Assessments/Coaching Program for six Development Services Department Employees.
4. A Myers Briggs Assessments/Coaching Program for twelve Recreation Department Employees.
The workshops cover preparatory meetings with employees to discuss the reasons for the Myers-Briggs Program and its goals. The training will also provide information for better communications, improved teamwork and more effective conflict resolution.
On September 5, 2017 this item was reviewed by the Technology, Innovation and Performance Improvement Committee, recommended for approval and referred to the Village Board of Trustees for consideration.
Financial Impact
Funds are available in account 010-0000-429100.
Recommended Action/Motion
I move to approve the proposal from the Paul Glover Coaching in the amount of $13,500.00.