Title
Care Solace Service Agreement
History
Care Solace is a California-based business that strives “to break the stigma surrounding mental health and offer every community educational prevention resources, provide prompt, compassionate support when necessary, and build resilience for long-term stability and health.” In 2024, their mental health care coordination service was recognized as a Best Practice by the U.S. Conference of Mayors.
Essentially, Care Solace provides visibility to a comprehensive list of existing community resources through the use of online tools. They serve nearly a thousand communities, school districts, businesses, and universities across the country. Care Solace offers an extensive network of providers, including 276 in the Orland Park area, over 15,000 in Cook County, and more than 25,000 in Illinois.
If the Village partners with Care Solace, all residents and Village employees can use their services.
Staff presented this service to the Committee of the Whole on October 20, 2025. It was unanimously recommended for approval. Since then, staff has negotiated the terms of an agreement (attached).
Financial Impact
The cost for the service is $1/resident/year and would be offset by opioid settlement funds the Village currently receives. To date, the Village has received over $64,000 and will receive approximately $87,000 over the next 13 years. Other funding resources, such as federal grants for community mental health services, may also be available to offset the cost. Staff has contacted several local entities, including Orland Township, Orland Park Library, Orland Fire Protection District, and the local school districts to explore partnering and cost sharing for this service. The attached Service Agreement calls for annual payments of $58,000 for three years.
Recommended Action/Motion
I move to approve the waiver of competitive bid and enter into an agreement and partnership with sole source provider Care Solace for the provision of mental health coordination and education services in the Village of Orland Park, in the initial amount of $58,000 per year for a three-year term, for a total initial contract amount not-to-exceed $174,000.00, plus renewal years at a cost of $58,000 per year until cancellation.