Title
Training Resources for Orland Park Leadership Development Program
History
At the June 20, 2022 Village Board meeting, the Village Board approved the Orland Park Leadership Development Program (OPLDP). The OPLDP is an acknowledgement that the continuous evolution and success of any organization is linked to the continuous growth and evolution of its leadership. Along with the approval of the OPLDP, the Village Board approved the incorporation of training resources for the OPLDP.
The OPLDP is for both formal and informal leaders - anyone who can influence the actions of others. The OPLDP is meant to ensure that the Village is fulfilling its mission of enhancing the quality of life to those who live in, work in, and visit Orland Park. The culture of the organization is on a path in which the mindset goes from "leaders are a select few in the organization" to "everyone can and should be a leader." Ultimately, if every member of the organization is leading from where they are, it will allow us to leverage the power of five highly effective practices:
*Find the voice of the organization and connect and align accordingly.
*Execute our strategy with excellence.
*Unleash and engage people to do infinitely more than they imagined they could.
*Be the most trusted organization possible.
*Create fervent loyalty with all stakeholders.
In 2023, eighty-one (81) staff members participated in the Leadership Development Program by attending one or more trainings. Of the eight-one (81) staff, twenty-nine (29) participated in intensive training to become certified trainers in one or more of the following topics, Getting Things Done, Situational Leadership and Customer Service Essentials. Training opportunities are available to any staff member with supervisor approval.
The following training programs are presented for the 2024 Leadership Development Program:
Bonfire Training - The Art of Persuasion, Negotiation & Conflict
The Art of Persuasion, Negotiation, and Conflict involves mastering communication and relationship techniques to better assert yourself in the world. Bonfire calls this an “art form” because taking everyone’s different needs, wants, aims, and beliefs into account isn’t exactly a walk in the park. It takes some practice and guidance.
By completing this workshop, participants will learn the following:
*The difference between manipulation and the science of persuasion
*How to reframe “conflict”, not all conflict is bad!
*The mindset of this “art” and how it positively impacts communication
*How to stay open-minded and adaptable in order to build trust
Bonfire also offers a series of correlating reinforcement videos for The Art of Persuasion, Negotiation & Conflict program that will help with program sustainability. Each reinforcement video is a micro learning burst (under 2 minutes each) that helps reinforce the topics learned in the workshop. These videos will provide to staff as quick reminders, and are very effective in helping participants sustain and apply the training. The following are reinforcement video topics:
*Communication Skills
*Conflict Resolution
*Mindset Reset
*Persuasion vs. Manipulation
*Three Characteristics of Great Negotiators
Bonfire will certify twenty-five (25) trainers to deliver the Art of Persuasion, Negotiation and Conflict workshop onsite, mimicking the format of the Customer Service Essentials training that was delivered in January 2023. This training will be held in the second quarter of 2024.
Gallup - Boss to Coach
Participants in Boss to Coach training will experience transformational development through individualized learning, shared experiences and one-on-one coaching. The training equips managers to exceed the expectations of the changing workplace and focus on strengths-based, engagement-focused and performance-oriented coaching by:
*Understanding and applying their unique strengths in their role.
*Implementing best practices for using CliftonStrengths with individuals and teams.
*Applying principles of engagement to motivate excellent performance.
*Practicing effective ongoing conversations with individuals and teams.
The Boss to Coach training will be held in person for two full days for thirty (30) leaders in the third quarter of 2024.
Crucial Learning - Influencer
According to the Gallup Clifton Strengths Assessment results from Cohort 1 & 2, there is a lack of influencing themes; which help take charge, speak up and ensure others are heard to create stronger relationships and improve teamwork. The Crucial Learning Influencer training helps leaders learn how to achieve better results by changing human habits that are extraordinarily difficult to alter, especially those that mire down teams and organizations. Drawing on the skills of the world’s best change agents and five decades of social-science research, Influencer teaches why people do what they do and how to help them act differently. The Influencer Model uses the Six Sources of Influence to develop and apply a strategy for cultural transformation:
*Help people overcome their reluctance and resistance to change.
*Identify and master the necessary skills for success.
*Enlist support from formal leaders and opinion leaders.
*Leverage teamwork.
*Reward early successes.
*Create a supportive physical environment.
Crucial Learning will certify six (6) trainers to deliver the Influencer training, similar to the Getting Things Done training delivered in April 2023 and facilitated by the trainers during the months of July - September. The Influencer training will be held in in the fourth quarter of 2024.
Financial Impact
Funding for the 2024 Leadership Development Program: Bonfire Training, Crucial Learning and Gallup in the amount of $83,418.00 is budgeted in account 1001000.429100.
Recommended Action/Motion
I move to approve proposals with the following vendors for the 2024 Leadership Development Program:
*Bonfire Learning for the Art of Persuasion, Negotiation and Conflict for an amount not to exceed $29,000;
*Gallup Boss to Coach training in the amount $40,000.00;
*Crucial Learning Influencer for an amount not to exceed $14,418.00;
AND
Authorize the Village Manager to execute all related contracts, subject to Village Attorney review.