Title
Commuter Parking Payment App Service Agreement
History
In 2007, the Village of Orland Park purchased 14 Parking Fare Terminals from Total Parking Solutions, Inc. (TPS) for the Village's three Metra commuter parking lots. Commuters have the option of purchasing monthly permits at the 143rd Metra Lot only or paying for daily parking using either the parking meters or the Passport Parking mobile phone app.
Through the Passport Labs, Inc. App, the Village also offers commuters the option of paying for their daily parking space using a credit or debit card from their smart phone once they are on the train. This allows the commuter to be worry-free if they are unable to pay their daily fee prior to boarding the train. The free application is offered by Passport who is the online Metra parking application that commuters can pay $1.87 online for their parking spot. Currently there is a convenience fee of $0.37 for each transaction that the commuter pays. The Village charges $1.50 a day for a commuter spot and Passport keeps the .37 as a transaction fee. The Village receives the total payment from the commuter and remits the service fee back to Passport on a month basis.
On June 1, 2016, an evergreen Software License and Service Agreement was signed. Passport Labs, Inc. has since then updated their Terms and Conditions and will add an enhancement to their mobile parking experience this Spring. A "text to park" guest checkout feature where parkers can text a code and be able to pay for parking without creating a Passport Lab account or downloading the app if they would prefer not to will be available.
Financial Impact
Passport Labs, Inc. will be implementing a fee increase that will go into effect April 1, 2024. The new convenience fee will be $0.42 for each transaction that the commuter pays which will be an overall total cost of $1.92 to the commuter. Passport Labs, Inc. has confirmed that this rate increase has been evaluated carefully by their team and aligned with the national average. This increase will be passed within the consumer/parker convenience fee.
Recommended Action/Motion
I move to approve a new Software License and Service Agreement for thirty-six (36) months with Passport Labs, Inc. with a new convenience fee of $.42; with the option to renew for two (2) twelve-month renewal terms following the initial term;
AND
Authorize the Village Manager to execute all related contracts and documents, subject to Village Attorney Review.