Title
Training and Development for Village Employees
History
In 2015, as part of the Village’s strategic plan, the Village Board emphasized utilizing technology as a platform for delivering exceptional services and organizational improvement. As such, the Board adopted “High Performing Organization” (HPO) as a fourth pillar in its strategic plan. The key objectives related to HPO are: increased automation of village services (job applications, permits, etc.) and improvement of “internal/external facing” functions, as well as, using technology and business process improvement as the platform for achieving this goal. It also entails embracing a culture of learning, respect, leadership at all levels, and continuous improvement. This ensures that the Village invests in human knowledge, skills, and abilities as well as the technology tools to transform how employees approach their work.
An effective way to introduce and operationalize this strategic goal is to host various workforce development training sessions. The proposed training will be provided by Paul Glover Coaching, a workforce development consulting firm focused on improving organizational performance with extensive knowledge of current workplace issues in the area of human resources and labor relations.
Paul Glover, a labor leader until 1992 and a practicing labor/employment law attorney until 1995, founded the Management Consulting firm of Glover & Associates in 1992. Paul has conducted effective presentations, workshops, and seminars on diversity, conflict resolution, negotiations, communications, organizational ethics, and other workplace and employee related issues, all of which focus on achieving measurable improvement in the workplace. Paul has a Bachelor of Arts in English from DePaul University, a Masters in Labor Law from Chicago Kent Law School, and a Juris Doctorate from DePaul University College of Law. Mr. Glover is also the author of WorkQuake™, a book dedicated to those in the work en...
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