Title
2014 Second Community Wide-Survey - Approval
History
On September 19, 2011, the Board of Trustees approved staff proceeding with making preparations to conduct its first scientific community-wide survey to approximately 3,000 households with a margin of error of +/- 3%.
As was previously discussed, the survey enabled the Village to actively seek the input of residents. Information that was being sought included but was not limited to the following areas: Community quality, community design, recreation and wellness, civic engagement, environmental sustainability, community inclusiveness, public safety, and public trust. This survey gave great insight to the Village to help set future policy. The results were very favorable with the Village either receiving above the benchmark or much above the benchmark in nearly every category. All of the results of this first community-wide survey can be found on the Village's website.
It was also determined by the Village Board and staff that we would conduct this type of survey every two years, in order to ensure that the Village continues to address any concerns the community may have.
Once again staff is recommending to utilize the National Citizen Survey (NCS), which is a premier survey instrument and was collaboratively developed between the International City and County Management Association (ICMA) and the National Research Center (NRC).
As discussed before, the NCS has been conducted in over 500 cities nationwide in nearly every state. The survey is specifically tailored to the needs of communities in gaining valid, statistically significant data pertaining to an array of public services and attitudes.
The NRC would once again mail approximately 3,000 surveys to residents that would produce a margin of error of +/- 3%. These residents would once again be divided into different demographic and geographic subgroups. The surveys would also be available to those selected on the Village’s website. Once t...
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