Title
Professional Services Agreement to Implement Microsoft Products
History
Staff issued a scope of work to four reputable Chicagoland vendors, received their proposals, and evaluated them. Staff recommends contracting with SWC Technology Partners to provide professional technical and engineering services to design, configure, and implement the Microsoft products listed below. SWC Technology Partners is a Microsoft Gold Partner and submitted the lowest total cost for implementing all three products. The Village cannot achieve these three main objectives without using these professional and engineering services.
1. Upgrading Microsoft Exchange 2010 to Exchange 2016 using a new on-premise virtual server high availability platform and implementing Mimecast cloud email security. The Village’s Exchange 2010 server hardware is no longer supported and Microsoft is no longer supporting Exchange 2010 after January 14, 2020.
2. Implementing Microsoft Azure cloud services platform to be used for implementing user authentication security features such as 2-factor (2FA), Single-Sign On (SSO) for UltiPro Human Capital Management software as well as other Village enterprise applications, and Self-Service Password Reset (SSPR) so staff can reset their own network passwords without the inconvenience of having to contact BIS staff.
3. Upgrading the Village’s PC/laptop Windows operating systems from Windows 7 to Windows 10 and Microsoft Office 2010 to Office Pro Plus, configuring Windows group policies for workstation security and standardization, implementation of Microsoft System Center Configuration Manager (SCCM) for creating and automating the installation of Microsoft and third-party software and security updates on workstations and servers. Microsoft is no longer supporting the Windows 7 operating system after January 14, 2020, nor Microsoft Office 2010 after October 13, 2020.
On September 16, 2019, this item was reviewed and approved by the Technology, Innovati...
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