Title
Recreation Department Program Guide Contract Termination Approval
History
In October 2014, the Village entered into a contract with JSS Co. for the printing of the Recreation guides through 2017. Recently, the Recreation Department has experienced two separate occasions when John S. Swift Co., Inc. has failed to honor the Contract specifications. These issues involved the print products for the (1) 2016 Summer Entertainment Guide, and (2) the 2017 Winter/Spring Program Guide.
(1) At the time of print for the 2016 Summer Entertainment Guide, JSS Company unilaterally, and without notice to the Village staff, used a non-specified grade of paper for the Guide. Village staff noticed the difference in paper quality once the guides were received and, when approached about the issue, the Company representative claimed the change was made by their purchaser on advice that the specified grade of paper may not be available in time for printing, and took the position that the substituted paper was of a better grade. As a result, after negotiations with JSS Company, a credit of $1,000.00 was applied to the $5,296.00 invoice. Although the Village received no complaints regarding the paper used, Village staff felt the paper was of a poorer quality as it allowed “bleed through” of the printing from the reverse side of each page.
(2) Regarding the 2017 Winter/Spring Program Guide, the contract required delivery to the Orland Park post office by November 21, 2016. Village staff e-mailed delivery deadlines to the company. Nonetheless, when staff contacted the JSS to confirm delivery to the post office, they were informed (for the first time) that the company was experiencing a “production issue” and the deadline would not be met. Delivery was then promised by December 1 (over a week late). Village staff and Village Attorney contacted JSS Company to advise that this was not acceptable and that the JSS must undertake all efforts to deliver the guides to the post of...
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